Terms & Conditions
About Fitness Cosmo
Refunds and Returns Policies
Cancellation by FitnessCosmo.com
Please note that there may be certain orders that we are unable to confirm/accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department or inavailability of shipping service to desired location. We may also require additional verifications or information before confirming/accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account after deducting the bank transaction charges.Cancellations by the customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount . On cancellation of an order after it has been processed/approved by FitnessCosmo.com , the cancellation charges will become applicable @ flat rate of 7% of the order value. FitnessCosmo.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by FitnessCosmo.com and accept FitnessCosmo.com decision regarding the cancellation.
Shipping Rates and Policies
Fitness Cosmo ships all the products to all over in india, Orders placed will be shipped within 72 Working hrs.
Shipping Charges: We provide Free Shipping on all Orders..
Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 7 to 8 business days (business days exclude Sundays and other holidays). The shipping time will depend totally on the courier companies and fitnesscosmo.com will not be responsible for delay.
Octorie & Entry Tax Will be Extra which is applicable in some of the city/states which the client has to pay at the time of receiving the product.
We will mail you the name of the courier company and the tracking number of your consignment to your registered email address, When We ship the item, In case you do not receive a mail from us within 72hrs of placing an order please contact us for same, You can Track Your Order Through the website of courier companies from which your order will be dispatched.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. In case of sensitive areas, the delivery of the package can take extra time.
Incase of any technical/mechanical fault, the decision/policies of the manufacturer will be applicable.
We would like to mention here that we are solely selling the product; the warranty of the product will be applicable as per the manufacturer’s warranties / rules and regulations. We are only playing a part of a facilitator. We are not accountable for the servicing & Installations of the machines. Customers has to install the Machines With the help of the manual & tools kit which was provided along with the product or can also refer any local person for the same.