Cancellation by FitnessCosmo.com
Please note that there may be certain orders that we are unable to confirm/accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department or inavailability of shipping service to desired location. We may also require additional verifications or information before confirming/accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account after deducting the bank transaction charges.
Cancellations by the customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount . On cancellation of an order after it has been processed/approved by FitnessCosmo.com , the cancellation charges will become applicable @ flat rate of 7% of the order value. FitnessCosmo.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by FitnessCosmo.com and accept FitnessCosmo.com decision regarding the cancellation.